Privacy Policy
Introduction
Rural Septic TN (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ruralseptictn.com or engage our septic system services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you:
- Request a quote or schedule a service appointment
- Contact us via phone, email, or our website contact forms
- Communicate with our service technicians
- Enter into a service agreement with us
This information may include:
- Your name
- Physical address and service location
- Phone number
- Email address
- Property details relevant to septic services
- Payment and billing information
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Pages visited and time spent on those pages
- Referring website addresses
- General geographic location
We may use cookies and similar tracking technologies to collect this information. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our septic services
- Process service requests and appointments
- Communicate with you about your service, including appointment reminders and follow-ups
- Respond to your inquiries and customer service requests
- Process payments and send invoices
- Comply with legal obligations and protect our legal rights
- Maintain records as required by Tennessee regulations for septic system services
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, such as payment processors, scheduling software providers, or accounting services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to certain exceptions
- Opt out of receiving promotional communications from us
To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Rural Septic TN 107 Overton Ln Powell, TN 37849
Phone: (888) 484-8110 Email: [email protected] Website: https://ruralseptictn.com